If you want to exchange the items received, you must contact us within 7 days days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.

Feedback

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Return Policy

If you want to exchange the items received, you must contact us within 7 days days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.

You may be subject to import duties, taxes or customs fees which may be imposed by your government. You are responsible for paying any additional charges for customs clearance.

Custom:

Usually, items will be declared as gift or sample with a lower value in order to pass the custom proceeding easily!

However, the rules are different in every country so that we can never know all the rules of every single country. Therefore, as a buyer, please just tell us your request (regarding labeling, packing, declarations, invoices, etc.) in the buyers’ mark. We will follow your instructions.

Shipping

All items will be shipped to worldwide via HK Post Air Mail by or China Post Air Mail

(tracking number provided)

Around 15-30 working days for international delivery depends on customs clearance.For some countries, eg Italy, Brazil, France, Germany, the policy for custom clearance is very strict that the estimated delivery day may be more longer than normal.

All items will be dispatched within 3 work days upon receipt of payment (except Saturdays and holidays).

Please provide a valid shipping address, telephone number, zip code number.

You may be subject to import duties, taxes or customs fees which may be imposed by your government. You are responsible for paying any additional charges for customs clearance.